DIY PC Repair Guides

Learn how to fix common issues yourself

Easy to FollowSave Time & MoneySafe Methods

Before You Begin

These guides are for common, simple repairs. If you're unsure or uncomfortable with any step, stop and contact a professional. We're not responsible for any damage that occurs while following these guides.

Always: Back up important data first • Work in a static-free environment • Disconnect power before opening hardware • Follow safety warnings carefully

Computer Running Slowly

Speed up your PC by cleaning up unnecessary files and optimising startup programmes.

Easy10-15 mins

Tools/Software Needed

  • Built-in Windows tools - no downloads required

Step-by-Step Instructions

  1. 1

    Press Windows + R and type "temp" then press Enter. Delete all files in the folder.

  2. 2

    Press Windows + R and type "%temp%" then press Enter. Delete all files.

  3. 3

    Press Windows + R and type "prefetch" then press Enter. Delete all files.

  4. 4

    Open Task Manager (Ctrl + Shift + Esc), go to Startup tab, and disable unnecessary programs.

  5. 5

    Run Disk Cleanup: Search for "Disk Cleanup" in Start menu, select C: drive, and clean system files.

  6. 6

    Restart your computer to apply changes.

Important Warnings

  • Only delete files from the temp folders mentioned, not from other system folders.
  • When disabling startup programs, keep essential security software enabled.
No Internet Connection

Fix common Wi-Fi and ethernet connection issues.

Easy5-10 mins

Tools/Software Needed

  • Built-in Windows tools

Step-by-Step Instructions

  1. 1

    Check if the Wi-Fi is turned on: Look for the Wi-Fi icon in the system tray.

  2. 2

    Restart your router: Unplug it for 30 seconds, then plug it back in and wait 2 minutes.

  3. 3

    Forget and reconnect to network: Go to Settings > Network & Internet > Wi-Fi, click your network, and select "Forget". Then reconnect.

  4. 4

    Reset network settings: Open Command Prompt as administrator and run: "netsh winsock reset" then "netsh int ip reset".

  5. 5

    Update network adapter driver: Press Windows + X, select Device Manager, expand Network adapters, right-click your adapter, and select "Update driver".

  6. 6

    Restart your computer.

Important Warnings

  • Make sure you know your Wi-Fi password before forgetting the network.
  • Resetting network settings will remove all saved Wi-Fi networks.
Computer Won't Turn On

Troubleshoot power issues and get your PC running again.

Medium10-20 mins

Tools/Software Needed

  • No tools required for basic checks

Step-by-Step Instructions

  1. 1

    Check all power connections: Ensure power cable is firmly connected to both PC and wall outlet.

  2. 2

    Try a different power outlet to rule out electrical issues.

  3. 3

    For laptops: Remove battery (if removable), hold power button for 30 seconds, reconnect battery and try again.

  4. 4

    For desktops: Check if the power supply switch on the back is in the ON position.

  5. 5

    Disconnect all peripherals (USB devices, external drives) and try powering on.

  6. 6

    Check for LED lights on motherboard or laptop - this indicates power is reaching the system.

  7. 7

    If you hear beeping sounds, count the beeps and search online for your motherboard's beep code meaning.

Important Warnings

  • Never open the power supply unit - it contains dangerous voltages even when unplugged.
  • If working on a desktop, ensure it's unplugged before checking internal connections.
  • If you smell burning or see smoke, do not attempt to power on - seek professional help.
Screen is Black/No Display

Fix display issues when your monitor shows no image.

Easy5-10 mins

Tools/Software Needed

  • Spare video cable (if available)
  • Alternative monitor for testing

Step-by-Step Instructions

  1. 1

    Check monitor power: Ensure monitor is plugged in and powered on (look for LED indicator).

  2. 2

    Verify input source: Use monitor buttons to check correct input is selected (HDMI, DisplayPort, etc.).

  3. 3

    Check cable connections: Ensure video cable is firmly connected to both PC and monitor.

  4. 4

    Try a different video cable if available.

  5. 5

    Increase brightness: Your monitor brightness might be turned all the way down.

  6. 6

    Test with different monitor or TV if possible to isolate the issue.

  7. 7

    For laptops: Try external monitor to check if laptop screen is faulty vs. graphics issue.

  8. 8

    Press Windows + Ctrl + Shift + B to restart graphics driver.

Important Warnings

  • Don't force connectors - align pins carefully when connecting cables.
  • Ensure you're using the correct cable type for your monitor and graphics card.
Remove Virus/Malware

Clean your computer from viruses and malware infections.

Easy30-60 mins

Tools/Software Needed

  • Windows Defender (built-in)
  • Malwarebytes Free (download)

Step-by-Step Instructions

  1. 1

    Disconnect from internet to prevent further spread.

  2. 2

    Boot into Safe Mode: Restart PC, press F8 repeatedly during startup, select "Safe Mode with Networking".

  3. 3

    Run Windows Defender Full Scan: Open Windows Security > Virus & threat protection > Scan options > Full scan.

  4. 4

    Download and run Malwarebytes Free (from another clean computer if needed): www.malwarebytes.com

  5. 5

    Let Malwarebytes complete a full scan and remove all detected threats.

  6. 6

    Clear browser cache and reset browsers: Settings > Advanced > Reset settings.

  7. 7

    Change all important passwords after cleaning.

  8. 8

    Restart computer normally and run another scan to verify.

Important Warnings

  • Never pay ransom if you have ransomware - seek professional help.
  • Be careful downloading antivirus tools - only use trusted sources.
  • Some malware may prevent Safe Mode access - contact professionals if this occurs.
Free Up Disk Space

Reclaim storage space by removing unnecessary files.

Easy15-20 mins

Tools/Software Needed

  • Built-in Windows tools
  • External storage (optional)

Step-by-Step Instructions

  1. 1

    Run Disk Cleanup: Search "Disk Cleanup" in Start menu, select C: drive.

  2. 2

    Click "Clean up system files" and check all boxes including "Previous Windows installations".

  3. 3

    Empty Recycle Bin: Right-click Recycle Bin on desktop and select "Empty Recycle Bin".

  4. 4

    Uninstall unused programs: Settings > Apps > Apps & features, remove programs you don't use.

  5. 5

    Use Storage Sense: Settings > System > Storage > Configure Storage Sense, enable automatic cleanup.

  6. 6

    Clear browser cache: In your browser settings, clear browsing data and cache.

  7. 7

    Move files to external drive: Transfer photos, videos, and large files to external storage.

  8. 8

    Use "Storage" in Settings to identify large files and folders.

Important Warnings

  • Don't delete files you don't recognise from system folders.
  • Back up important files before doing major cleanup.
  • Be careful when deleting "Previous Windows installations" - you won't be able to roll back.
PC Keeps Restarting

Stop automatic restarts and identify the cause.

Medium20-30 mins

Tools/Software Needed

  • Built-in Windows tools
  • Compressed air for cleaning (optional)

Step-by-Step Instructions

  1. 1

    Disable automatic restart: Right-click This PC > Properties > Advanced system settings > Startup and Recovery Settings > Uncheck "Automatically restart".

  2. 2

    Check for overheating: Ensure vents are not blocked, clean dust from fans if visible.

  3. 3

    Boot into Safe Mode to test if software is causing issue.

  4. 4

    Update Windows: Settings > Update & Security > Windows Update > Check for updates.

  5. 5

    Update drivers: Device Manager > right-click devices with yellow exclamation > Update driver.

  6. 6

    Check for malware using Windows Defender full scan.

  7. 7

    Run System File Checker: Open Command Prompt as admin and run "sfc /scannow".

  8. 8

    Check Event Viewer for error codes: Windows key + X > Event Viewer > Windows Logs > System.

Important Warnings

  • If overheating is severe, shut down immediately to prevent hardware damage.
  • Don't ignore blue screen errors - note down the error code.
  • Hardware issues (RAM, power supply) may require professional diagnosis.
Windows Update Stuck

Fix Windows updates that won't complete.

Medium15-25 mins

Tools/Software Needed

  • Built-in Windows tools

Step-by-Step Instructions

  1. 1

    Wait at least 2-3 hours - some updates genuinely take this long.

  2. 2

    Force restart if truly stuck: Hold power button for 10 seconds.

  3. 3

    Boot into Safe Mode and try updating again.

  4. 4

    Run Windows Update Troubleshooter: Settings > Update & Security > Troubleshoot > Windows Update.

  5. 5

    Clear Windows Update cache: Stop Windows Update service, delete C:\Windows\SoftwareDistribution folder contents, restart service.

  6. 6

    Run DISM tool: Open Command Prompt as admin and run "DISM /Online /Cleanup-Image /RestoreHealth".

  7. 7

    Run System File Checker: "sfc /scannow" in Command Prompt as admin.

  8. 8

    Try updating in Clean Boot state to avoid software conflicts.

Important Warnings

  • Don't interrupt updates unless absolutely necessary.
  • Back up important files before troubleshooting update issues.
  • Some steps require administrator access.
Keyboard Keys Not Working

Fix unresponsive keyboard keys.

Easy10-15 mins

Tools/Software Needed

  • Compressed air
  • Soft brush
  • External USB keyboard for testing

Step-by-Step Instructions

  1. 1

    Restart your computer - this fixes many temporary glitches.

  2. 2

    Clean the keyboard: Turn off PC, gently clean around keys with compressed air or soft brush.

  3. 3

    Check for physical damage or stuck keys.

  4. 4

    Test in different program: Open Notepad and test all keys to identify which aren't working.

  5. 5

    Update keyboard driver: Device Manager > Keyboards > right-click and update driver.

  6. 6

    Try external USB keyboard to determine if it's hardware or software issue.

  7. 7

    Check keyboard settings: Settings > Ease of Access > Keyboard, ensure Filter Keys is off.

  8. 8

    For laptops: Check if Fn lock or special function is interfering.

Important Warnings

  • Never use liquid directly on keyboard - use damp (not wet) cloth only.
  • For laptops, keyboard replacement requires professional service.
  • Spilled liquids require immediate shutdown and professional cleaning.
Loud Fan Noise

Reduce fan noise and improve cooling.

Medium20-30 mins

Tools/Software Needed

  • Compressed air
  • Screwdriver for desktop case (if cleaning internally)

Step-by-Step Instructions

  1. 1

    Check what's using CPU: Open Task Manager (Ctrl+Shift+Esc) and see if any program is using high CPU.

  2. 2

    Close unnecessary programs and browser tabs.

  3. 3

    Ensure proper ventilation: Keep laptop on hard surface, not on bed or couch.

  4. 4

    Clean air vents: Use compressed air to blow out dust from vents (PC must be off).

  5. 5

    For desktops: Open case and carefully clean fans and components with compressed air.

  6. 6

    Update BIOS: Check manufacturer website for BIOS updates (advanced users only).

  7. 7

    Adjust power settings: Control Panel > Power Options > select "Balanced" or "Power saver".

  8. 8

    Check for malware that might be using resources in background.

Important Warnings

  • Use short bursts of compressed air, holding can upright.
  • Never spin fans with compressed air - hold them still while cleaning.
  • For laptops, internal cleaning requires professional disassembly.
  • BIOS updates carry risk - only proceed if confident.
Overheating or High Temperatures

Cool down your PC by improving airflow and reducing heat sources.

Medium20-30 mins

Tools/Software Needed

  • Compressed air
  • Screwdriver for desktop panels
  • Thermal paste (advanced users)

Step-by-Step Instructions

  1. 1

    Check vents and fans for dust; power off and clean gently with compressed air.

  2. 2

    Ensure the PC sits on a hard surface with plenty of clearance for airflow.

  3. 3

    Remove heavy background apps in Task Manager if CPU is constantly high.

  4. 4

    For desktops: verify case fans are spinning and pointed to create front-to-back airflow.

  5. 5

    Reapply thermal paste only if you are confident and have the right materials.

  6. 6

    Monitor temps with HWMonitor or similar; aim for under 85°C under load.

Important Warnings

  • Always power down and unplug before opening a case.
  • Hold fans still while using compressed air to avoid damage.
  • If temps remain above 90°C, stop using the PC until fixed.
Blue Screen (BSOD)

Fix common causes of Windows stop errors.

Medium15-30 mins

Tools/Software Needed

  • Built-in Windows tools

Step-by-Step Instructions

  1. 1

    Note the stop code on the blue screen (e.g., MEMORY_MANAGEMENT, DRIVER_IRQL).

  2. 2

    Disconnect recent USB devices and restart.

  3. 3

    Update Windows and all drivers (especially graphics and chipset).

  4. 4

    Run Memory Diagnostic: Press Windows + R, type 'mdsched', restart and test.

  5. 5

    Run 'sfc /scannow' in an elevated Command Prompt to repair system files.

  6. 6

    Check storage health: run 'chkdsk /f' on system drive (will schedule reboot).

Important Warnings

  • Backup important data if BSODs are frequent.
  • Stop code 'CRITICAL_PROCESS_DIED' or repeated failures may need professional help.
No Sound Output

Restore audio when speakers or headphones are silent.

Easy5-10 mins

Tools/Software Needed

  • Built-in Windows tools
  • Spare headphones for testing

Step-by-Step Instructions

  1. 1

    Check the physical volume dial on speakers and the Windows volume slider.

  2. 2

    Click the speaker icon and choose the correct output device.

  3. 3

    Run the Audio Troubleshooter: Settings > System > Sound > Troubleshoot.

  4. 4

    Ensure nothing is muted in Volume Mixer (right-click speaker icon).

  5. 5

    Update or reinstall the audio driver in Device Manager.

  6. 6

    Test with another app or a different pair of headphones.

Important Warnings

  • Loud pops can damage speakers—keep volume low while testing.
Printer Not Printing

Resolve common printer connection and queue issues.

Easy10-15 mins

Tools/Software Needed

  • Printer software/driver
  • Wi-Fi password (for wireless setup)

Step-by-Step Instructions

  1. 1

    Power-cycle the printer and ensure it's connected to Wi-Fi or USB.

  2. 2

    Set it as default: Settings > Bluetooth & devices > Printers > Set default.

  3. 3

    Clear the print queue: open Printers & scanners, select printer, open queue, cancel all.

  4. 4

    Reinstall the printer driver from manufacturer site if jobs stay stuck.

  5. 5

    Check paper, ink/toner levels, and open covers fully.

  6. 6

    Try printing a test page from printer settings to confirm.

Important Warnings

  • Use the correct driver for your exact printer model.
  • Do not force paper out; follow jam removal steps in the manual.
USB Device Not Recognised

Fix USB drives or peripherals that won't show up.

Easy5-10 mins

Tools/Software Needed

  • Built-in Windows tools
  • Spare USB port or powered hub

Step-by-Step Instructions

  1. 1

    Try a different USB port (prefer rear ports on desktops).

  2. 2

    Disconnect other USB devices to reduce power draw.

  3. 3

    Open Device Manager, expand Universal Serial Bus controllers, and scan for hardware changes.

  4. 4

    Right-click the failing device and select Uninstall device, then reconnect it.

  5. 5

    For storage drives: open Disk Management and assign a drive letter if missing.

Important Warnings

  • Avoid cheap USB hubs for power-hungry devices.
  • Do not format a drive unless you're sure data is backed up.
Laptop Battery Drains Fast

Extend battery life with quick power tweaks.

Easy10-15 mins

Tools/Software Needed

  • Built-in Windows tools

Step-by-Step Instructions

  1. 1

    Select Battery Saver mode and lower screen brightness.

  2. 2

    Disable background apps: Settings > Apps > Installed apps > turn off background permissions.

  3. 3

    Turn off Bluetooth and Wi-Fi when not needed.

  4. 4

    Check battery health in Windows (Settings > System > Power & battery > Battery usage).

  5. 5

    Update BIOS and chipset drivers from manufacturer for power fixes.

  6. 6

    Calibrate: charge to 100%, use to 5-10%, then recharge fully.

Important Warnings

  • Battery swelling is dangerous—stop using and seek service if the chassis bulges.
Apps Keep Crashing

Stabilise apps that freeze or close unexpectedly.

Easy10-15 mins

Tools/Software Needed

  • Built-in Windows tools

Step-by-Step Instructions

  1. 1

    Update the app to the latest version or reinstall it.

  2. 2

    Run Windows Update to ensure dependencies are current.

  3. 3

    Clear app cache/data if the app provides that option.

  4. 4

    Run 'sfc /scannow' to repair missing system files.

  5. 5

    Check Event Viewer > Windows Logs > Application for recurring errors.

Important Warnings

  • Repeated crashes after reinstall may indicate profile corruption—consider a new Windows user profile.
Webcam Not Working

Get your camera detected again for calls and recordings.

Easy5-10 mins

Tools/Software Needed

  • Built-in Windows tools

Step-by-Step Instructions

  1. 1

    Check for a physical privacy shutter or keyboard camera toggle.

  2. 2

    Allow camera access: Settings > Privacy & security > Camera > enable for apps.

  3. 3

    Test in the Camera app to confirm hardware works.

  4. 4

    Update camera driver in Device Manager (Imaging devices/Cameras).

  5. 5

    If using USB webcam, try another port and unplug other webcams.

Important Warnings

  • Cover the lens while troubleshooting if privacy is a concern.
Browser Pop-ups or Adware

Clean unwanted extensions and reset your browser.

Easy15-20 mins

Tools/Software Needed

  • Windows Defender
  • Malwarebytes Free (optional)

Step-by-Step Instructions

  1. 1

    Remove suspicious extensions/add-ons in your browser settings.

  2. 2

    Reset browser settings to default (Chrome: Settings > Reset settings).

  3. 3

    Run a full scan with Windows Defender and a second-opinion scanner (e.g., Malwarebytes).

  4. 4

    Clear browsing data: cache, cookies, and site data.

  5. 5

    Check startup programs and disable unknown entries.

Important Warnings

  • Avoid clicking unknown pop-ups even to close them—use Task Manager to end the browser if needed.
Slow Boot Times

Speed up startup and logon.

Easy10-15 mins

Tools/Software Needed

  • Built-in Windows tools
  • SSD upgrade (optional)

Step-by-Step Instructions

  1. 1

    Disable unneeded startup apps: Task Manager > Startup apps.

  2. 2

    Turn off Fast Startup toggle off/on: Control Panel > Power Options > Choose what the power buttons do.

  3. 3

    Uninstall unused programs that auto-start services.

  4. 4

    Ensure Windows and drivers are updated.

  5. 5

    Run 'sfc /scannow' and 'DISM /Online /Cleanup-Image /RestoreHealth'.

  6. 6

    If on HDD, consider upgrading to SSD for major improvement.

Important Warnings

  • Do not disable security software from startup.

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